FlameAI

Privacy Policy

Last updated: October 2, 2025

1. Introduction

Welcome to FlameAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our AI photo generation service.

2. Information We Collect

2.1 Photos You Upload

When you use our service, you voluntarily upload photos of yourself. These photos are:

  • Processed by our AI to generate new images
  • Temporarily stored during the generation process
  • Deleted from our servers within 24 hours after processing
  • Never shared with third parties for marketing purposes

2.2 Technical Information

We automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics

2.3 Payment Information

If you subscribe to our premium service, payment processing is handled securely by PayPal. We do not store your credit card information on our servers.

3. How We Use Your Information

We use the information we collect to:

  • Generate AI-enhanced photos based on your uploads
  • Provide and maintain our service
  • Process your payments and subscriptions
  • Improve our AI models and service quality
  • Send you service-related communications
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Retention

We retain your uploaded photos only for the time necessary to provide our service. Specifically:

  • Uploaded photos are deleted within 24 hours after processing
  • Generated photos are available for download during your session
  • Account information is retained for as long as your account is active
  • You can request deletion of your data at any time by contacting us

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure server infrastructure
  • Regular security audits
  • Limited access to personal data

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We use the following third-party services:

  • Replicate API: For AI image generation
  • PayPal: For payment processing
  • Crisp Chat: For customer support

These services have their own privacy policies governing the use of your information.

7. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us at privacy@flameai.com

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@flameai.com
  • Address: Voßstraße 35, 10117 Berlin, Germany
  • VAT ID: DE 352847823
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